Comprehensive Privacy Notice
S22 Hotel & Suites
Last updated: September 2025
1. Data Controller Identity and Address
S22 Hotel & Suites, with its registered address at Santa Fe 50, house 30, Colinas del Parque neighborhood, C.P. 78294, San Luis Potosí, S.L.P., is responsible for the use and protection of your personal data.
2. Personal Data We Collect
To provide our services, we may request the following:
Identification: First name, last name, nationality, date of birth, identity document or passport.
Contact: Email address, phone number, physical address.
Reservation and billing: Credit/debit card details, taxpayer ID (RFC), billing address.
Stay details: Check-in and check-out dates, room type, number of guests, vehicle license plate.
Preferences: Special requests, on-site consumption habits.
We do not collect sensitive personal data (religion, health, ethnic origin, etc.), unless the guest voluntarily provides it for specific purposes (e.g. accessibility needs or dietary restrictions).
3. Purposes of Data Processing
Your data will be used for:
Primary (necessary) purposes:
Manage reservations and guest check-ins/check-outs.
Issue invoices and tax documents.
Process payments and pre-authorizations.
Security and access control within hotel premises.
Fulfillment of legal obligations.
Secondary (optional) purposes:
Sending promotions, satisfaction surveys, and loyalty program offers.
Statistical analysis to enhance the guest experience.
If you do not wish your data to be used for these secondary purposes, you may opt-out by contacting us at the email address provided below.
4. Data Transfers
Your personal data may be shared only with:
Banking institutions (for payment processing).
Tax authorities (for invoicing and legal compliance).
Security authorities (when required by legal order).
Technology service providers (booking systems, hotel software).
No additional transfers will be made without your explicit consent.
5. ARCO Rights
You have the right to Access, Rectify, Cancel, or Object (ARCO) to the processing of your personal data. To exercise these rights, please send your request to: 📧 [email protected] or present it at the hotel reception.
Your request should include full name, ID document, and a clear description of the right you wish to exercise.
6. Withdrawal of Consent
You may withdraw your consent at any time for the use of your personal data by writing to the email address mentioned above.
7. Information Security
S22 Hotel & Suites implements administrative, technical, and physical measures to protect your information against damage, loss, alteration, destruction, or unauthorized use.
8. Changes to This Privacy Notice
Any changes will be published at:
https://s22hotelsuites.com/aviso-de-privacidad/
and will also be available at the hotel reception.